Care for all
Our residents are our priority. Each resident has a tailored stay, ensuring life is lived to the fullest during their stay with us
Our care spans out to the families of our residents. Expect constant contact and an excellent experience when visiting your loved ones
At Prospect House every resident is treated as an individual. Our home provides a safe, warm and friendly environment where our teams can support with daily tasks or provide round the clock assistance. The whole team takes the time to get to know our residents on a personal level, further aiding their care. Our full activities programme, social events and home cooked meals truly make it a home away from home.
Prospect House offers bespoke respite care at your convenience, where residents are able to experience all the benefits of the home on a short term basis.
Anyone who comes to stay in our home is treated as part of the family. As with all of our care, even those staying with us on a short term basis, you and your loved one will receive a dedicated care plan based on individual needs
End of life care
At Prospect House our priority is the highest level of care, 24 hours a day. This becomes even more apparent when a resident is approaching the end of their life. We ensure our residents and their loved ones are given the opportunity to make decisions and express their wishes until the end of life. Our highly skilled team will provide personal care with assistance from our local GP and district nurse teams.
We take great pride in offering the highest standards of residential dementia care at Prospect House. The level of care we give to each one of our residents is exactly what we would want our own loved ones to receive. Global Cares residents are encouraged to maintain their own lifestyles in a way which reflects their own personal choices, enabling them to have as much independence as possible.
Whilst we can’t take away the confusion of living with, or watching someone you love living with dementia, we can help. Providing quality care and companionship, with mental, emotional and physical stimulation, quality nutrition, in a safe and secure environment all contribute to leading a more content life.
There are many different types and different levels of dementia that have varying symptoms. All our carers are fully trained in dementia care and work hard to get to know the individuals well enough to enable us to support them with warmth, patience and understanding and provide the right level of care tailored to their individual and often changing needs.
We understand surroundings can make a huge difference to those living with dementia, so we have incorporated several measures to help create a safer and happier environment for our residents with dementia:
Staff Uniforms: All our staff wear brightly coloured polo shirts to enable residents to recognise members of our team more easily
Gardens: We have secure gardens for our residents to access freely – whether it be to work in, as part of an activity, or to relax in – either on their own or with others
Our staff are trained to deal with all types of medical emergencies and are highly qualified to look after the needs of all our residents. If a particular complication means a different type of care, for example Dementia rather than residential, should be required, we will discuss this with you and your family and make every effort to make the transition as smooth as possible. As many of our homes provide residential and dementia, this may not mean leaving your current home.
Yes, all care homes must comply with the law and with the registering Authority’s own guidelines in order to guarantee a high standard of care. Every home also undergoes regular inspections by the Care Quality Commission (CQC), after which a report is sent to the home with any recommendations and actions required. We will be happy to provide copies of individual reports; alternatively they can be downloaded from www.cqc.org.uk.
Every incoming resident is assessed prior to admission to ensure they receive the care best suited for their needs. Your family or friends may be involved in this process if they so choose. An individual care plan is then created which sets out how staff will meet your needs. Care plans are reviewed monthly and will be updated when requirements change.
Most of the homes operate an open-house visiting policy, but we do ask visitors to kindly avoid mealtimes. Please contact your specific care home for further details.
Visiting a Global Care home is a great way of selecting the right one for you or your loved one. Simply call the number provided on the webpage of the individual home and explain that you’d like to arrange a visit. The staff will then make all of the appropriate arrangements.
Deciding to move into a care home or realising that your loved ones can no longer manage at home, is often difficult and upsetting. It is a very personal choice and requires a lot of preparation and consideration. Discuss the options with your family and loved ones, as well as your doctor, to decide if the time is right.
At Global Care, we actively encourage our residents to be as independent and social as possible. However, many people also find comfort in knowing that care is available around the clock.
Most of our care homes encourage residents to bring small items of furniture and other personal belongings from home to individualise their room. Contact the specific care home for more details about this.
All our bedrooms are maintained to a high standard, and we ensure that any redecoration is carried out with minimal inconvenience to the resident. We also offer a choice of décor where appropriate.